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Browse our extensive offering of health tests:
Discount Panels
The assortments of online blood tests found in these panels will give you the best overall picture of your health and you increase your savings by grouping lab tests
Home Test Kits
Home Test Kit specimens can be collected in the privacy of your home and Kit results contain more detailed information than routine lab test results.
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Below are answers to the most common questions asked of Walk-In Lab. Contact Us or call 1-800-539-6119 with any other questions. We are happy to help.
A serious medical condition such as heart disease, prostate cancer or diabetes can exist without noticeable symptoms for up to two years. Early detection is your best defense. A simple blood test can increase your chances of reversing potential problems, and establish a baseline of your normal ranges from which future tests can be monitored.
You must be 18 years of age or older to order tests and also have them performed.
Due to state regulations we are unable to offer services through LabCorp in NY, NJ, RI, MD and MA and through Quest Diagnostics in AZ, NY, NJ, and RI or to its residents. No matter where you live, your lab order cannot be used at lab locations in the above-mentioned states.
Yes, however, you must provide a local address in the state that you will be tested. Prohibited states for Lab Corp include NY, NJ, RI, MD, and MA. Prohibited states for Quest Diagnostics include AZ, NY, NJ, and RI.
Choose the tests you would like to have performed, add them to your cart and proceed to the checkout. Register as a new Customer/Patient or log in if you are an existing customer. Complete checkout and follow the on-screen instructions to view and print your lab order. Take the lab order to the lab when you go for testing. Be sure to follow preparation instructions for the tests ordered. You will receive an email, and text message if registered, notifying you to login when your results are available.
Walk-In Lab has a commitment to privacy for its customers. All credit card transactions are encrypted and insured. We will not sell or provide secure proprietary information input by customers to any outside parties. All customer information is kept on private, HIPAA-compliant servers
We have access to thousands of tests, some of which are not on our website. If there is a test you are interested in but can't find on the website, call us at 1-800-539-6119 and we will be happy to discuss the availability of the test.
In order to follow mandated compliance laws and regulations, each individual has to create a separate account. Our system will not allow changes to the name and date of birth once an account has been created. Each account is identified by the email address. Federal HIPAA laws require that private medical information not be shared without your written consent. This includes immediate family members and spouses.
Yes, we do have a healthcare provider program that is available. Please view the specifics of the program under the Partners tab on our website. This option will allow you to order testing and manage results for both yourself and your clients/patients.
Unfortunately we do not. The labs that we are contacted with only accept human specimens.
Lab orders are valid for six (6) months from the date of purchase. If you do not use your lab order within this time period it expires. Lab orders will be renewed at no charge for another six months if requested within one year of purchase.
Walk-In Lab does not recommend physicians or write prescriptions. If you do not have a personal physician, click here for a physician directory.
When using Walk-In Lab the price is all inclusive so there will not be separate laboratory fees, lab order fees or processing fees. The price you pay at the checkout includes the lab test, lab order, laboratory fees and the review of your results by our ordering physicians. In addition, you will be notified immediately by one of our Results Specialists if your results are returned as critical or with an alert.
No, we do not offer DNA testing at this time.
Payments accepted include Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, PayPal, Health Savings Account and Flexible Savings Account.
Walk-In Lab does not file insurance claims. Upon request, after results are received, we will provide a receipt with all necessary information to file with your insurance company. Walk-In Lab does not guarantee reimbursement.
All fees are included in the cost of the tests when you place your order. No further payment is required at the lab. However, if you are purchasing an at home test kit, blood draw fees may apply.
Refunds are only permitted prior to submission of specimens for testing. Within seven (7) days of purchase, a full refund will be issued using the original payment method. Within eight to one hundred eighty (8-180) days of the purchase date, a full refund less a $10 cancellation fee will be issued. After one hundred eighty-one (181) days a full website credit will be issued upon request in the form of a gift card that will be accessible in your CLR. No refunds or credits issued after one year of purchase. Please Contact Us or call 1-800-539-6119 to cancel your order. SpectraCell home test kits: Refunds are only permitted prior to submission of specimens for testing. Within seven (7) days of purchase, a full refund will be issued using the original payment method. Within eight to thirty days (8-30) days of the purchase date, a full refund less a $10 cancellation fee will be issued. No refunds or credits issued after 30 days or once your specimen has been mailed to the lab.
Walk-In Lab will match any price you find online on a competitor's website. Price matches will only be issued for respective labs. Total price includes any applicable processing or handling fees. If you locate a lower price online, prior to placing your order, contact us or call 1-800-539-6119. Price adjustments will not be made once an order has been placed.
We use the leading national laboratories, which are fully accredited, licensed medical reference labs. These are the same labs your healthcare provider uses.
Your results will be uploaded to your secure online account, usually within 24-48 hours of your specimen collection. Some tests may take longer. Click on each test name for more details and result turnaround time.
HIPAA regulations prohibit releasing results without your written consent. This includes immediate family members and spouses. However, you can fax your results directly from your Confidential Lab Record when logged into your account. This service is provided at no charge to you.
Absolutely, we respect your privacy and maintain confidentiality. You are the only one who receives the results unless you provide a written consent requesting the release to a third party.
Yes, all test results include the normal reference ranges, with abnormalities indicated. We recommend you seek a healthcare provider to discuss results outside normal ranges. If you seek additional information regarding your test results, you may choose to visit Healthline, a public resource for clinical lab testing and an excellent resource.
Abnormalities should be considered an early warning, but do not necessarily mean you have an illness or disease. We strongly recommend you discuss the results with your healthcare provider for evaluation, further testing and diagnosis.
Yes, positive results for HIV and STDs are reported to the state department via name-based reporting. The name of the testee and the results will be reported but are only accessible by public health personnel to track HIV rates in the state. The state department removes all personal information and reports only the results to the Centers for Disease Control and Prevention (CDC). Personal information is not shared with insurance companies or anyone else.
Unfortunately Walk-In Lab does not offer STAT testing.
We are unable to separate results for tests that are ordered together. If you require results to be separated place separate orders for the tests you need reported together.
No, Walk-In Lab provides the lab order for you.
Yes, you can use your order as a guide to select tests. If you need help finding any tests, contact us or call 1-800-539-6119. To avoid double billing do not bring the order from your doctor only bring the lab order issued by us to the lab.
Walk-In Lab is proud to contract with LabCorp and Quest Diagnostics with over 4,500 lab locations nationwide. Visit our Lab Locator to find a location near you. LabCorp: Online lab testing is prohibited in NY, NJ, RI, MD, and MA. Quest: Online lab testing is prohibited in AZ, NY, NJ, and RI. If ordering a SpectraCell home test kit find a phlebotomist near you. All other home test kit companies that requires a blood draw you will need to locate a lab to perform the draw. Visit Home Test Kits that Require a Blood Draw to find a location near you.
Appointments are optional but labs are busiest in the mornings when most people are fasting. Appointments are recommended if you want to get in and out of the lab faster. To make an appointment follow the on-screen instructions during checkout.
Yes, an order can be placed anonymously. The First Name field must start with an alpha or numeric character and the Last Name must be an alpha character. Your correct date of birth and gender are required.
When a stool test is ordered please take the lab order to the lab and you will be provided with the collection material and specific instructions. Once you collect the specimen return it to the same lab in the provided container.
The doctor that is listed on your lab order is a part of Walk-In Lab's physician's network. We are unable to list your physician's name on the lab order.
If you would like to have tests performed on different days it is best to order the tests separately. If you have already completed your order and would like the tests performed at different times Contact Us prior to visiting the lab and we can separate the order for you. We cannot separate tests that are part of a panel.
Yes, we can combine lab orders. If after placing your order you decide an additional test is needed simply place another order and Contact Us prior to visiting the lab so that we can combine the orders for you.
Your lab order will immediately be available in your Confidential Lab Record (CLR) after your order is completed.
Yes, print out a copy of your lab order and bring it to the lab when you go for testing. LabCorp orders must be taken to LabCorp labs and Quest orders must be taken to Quest Labs. If you don't have access to a printer Contact Us or call 1-800-539-6119 and we will be happy to fax the lab order to the lab location for you.
Signatures are not required! These requisitions are coming directly from our network provider and we are unable to alter this form. If you experience any issues while at the lab, please contact us.
Click on the test name for more details and specific fasting requirements. Test preperation will also be included with your order and available in your CLR.
We recommend that you try to test on a "typical day", so if possible you should wait until you are not ill. Viruses such as colds and flues as well as bacterial infections are stressful to the body and therefore may affect the results.
It depends on the type of test you're having performed and what medication you take. Please check with your pharmacist or doctor. You should never stop taking prescribed medication without first checking with your doctor.
No, a prepaid shipping envelope is included in your kit. Read instructions carefully to make sure there are no special shipping requirements.
Your kit will be mailed directly to the address listed on your account. If you would like your kit shipped to a different location please Contact Us or call 1-800-539-6119.
All sections on the requisition should be completed excluding the payment and insurance information.
It is not necessary to complete the payment section. When you complete your payment through Walk-In Lab the testing is paid in full. All sections on the requisition should be completed excluding the payment and insurance information.
Yes, if your kit expires within one year of your purchase Contact Us and we will contact the manufacturer to send you a new kit. Your test kit order expires after one year of purchase and therefore new kits will not be replaced after that time. SpectraCell home test kits do not apply.
Leave it blank, when the laboratory receives the specimen an ID# will be assigned.
The use of permed, dyed, or bleached hair is not recommended. Chemically treated hair is susceptible to contamination and therefore should not be used.
In total 0.25 grams of hair is needed to complete the analysis. Read all instructions carefully before beginning the test.
No, you should test on a typical, healthy day when you are not on your period.
No, you should continue with your normal diet prior to testing.
The samples do not have to be consecutive days; you can skip days in between sample collections.
No, the specimen should be collected as stated in the instructions included in your kit. Read all instructions carefully before beginning the test.
Yes, you will need to start again the next morning. Be sure to rinse the tube with warm water only and allow to air dry. Collect your sample within 30 minutes of waking prior to eating, drinking, flossing or brushing your teeth. Read all instructions carefully before beginning the test.
Although rinsing your mouth will remove food, mucus or film that you may have in your mouth from the saliva specimen, you can still submit the sample. Otherwise, you can discard the specimen, rinse the tube with warm water only, allow to air dry and begin collection again the next morning. Read all instructions carefully before beginning the test.
The sample will defrost during shipment, and that is ok, as it is stable for several days at room temperature.
You should collect your sample within 30 minutes of waking prior to eating, drinking, flossing or brushing your teeth. Read all instructions carefully before beginning the test.
To ensure accurate results, all tubes should be at least ½ full (preferably ¾ full) excluding bubbles. Read all instructions carefully before beginning the test.
Drink extra water the day/night before the collection to encourage the production of more saliva. If your mouth is dry, try pressing the tip of your tongue against your teeth or the roof of your mouth. Smelling sour foods such as a lemon can also produce saliva flow. Chewing gum is not advised due to it may contaminate the sample. Allow saliva to pool in your mouth before collecting. If you are still unable to collect enough saliva (½ tube) in one day, place the cap on the tube and put in the refrigerator or freezer. The same time the next day you can add more saliva to the tube. You may continue collecting in this way for up to 3 days.
If ordering a SpectraCell home test kit find a phlebotomist near you. All other home test kit companies that requires a blood draw you will need to locate a lab to perform the draw. Visit Home Test Kits that Require a Blood Draw to find a location near you. Draw fees may apply.
Food sensitivity is often limited to digestive problems whereas a food allergy can cause immune system reactions that can affect numerous organs in the body. In some cases, a food allergy can be severe and life-threatening.
Yes, the specimen should be collected as stated in the instructions included in your kit. Read all instructions carefully before beginning the test.
Yes, hormones administered topically, this includes anti-aging creams, can be absorbed into your fingers when being applied with your hands and can cause false high results. When applying topical hormones be sure to rub them in without using your fingers for at least 2 days prior to collection. Refrain from using anti-aging creams that may contain hormone traces. It is important to continue to use the hormones as usual during this time; just avoid hand exposure. Read all instructions carefully before beginning the test.
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